Our Services
Comprehensive virtual support so you can focus on your clients
Optimizing Your Essential Services
Providing a range of comprehensive virtual assistance services tailored to mental health practices, Mindful Receptionists offers professional support to enhance patient care and practice efficiency. From 24/7 live answering with personalized greetings to HIPAA-compliant record-keeping and social media management, their services are designed to streamline administrative tasks and foster seamless communication, allowing mental health professionals to focus on delivering quality care and growing their practices.
Streamlined Solutions for Your Services
Appointment Scheduling: Efficiently manage appointments, rescheduling, and overall appointment coordination.
After-Hours Answering Services: Screening and qualifying leads with dedicated after-hours support.
New Patient Intakes and Setups: HIPAA-compliant new patient onboarding and setup procedures.
Billing and Invoicing Support: Assistance with billing processes and invoice management.
Client Communications and Follow-Up: Engage with clients and ensure timely follow-up communication.
HIPAA Compliant Record-keeping: Maintain secure and compliant record-keeping practices.
Social Media Management: Assistance with social media strategies and marketing efforts.
Payroll Assistance: Support with payroll management and processing for seamless operations.
Pick one service or build a full virtual front office. Every service is delivered by people trained in mental health workflows and HIPAA-compliant practices.
Appointment Scheduling
We book, confirm, reschedule and cancel appointments in your calendar or EHR, and send reminders to cut no-shows.
After-Hours Answering
After-hours calls reach a live, caring person, not voicemail. We screen new inquiries, take detailed messages and route urgent concerns per your protocol.
New Client Intake and Setup
We collect intake forms, verify contact and insurance details, set up client charts and send welcome paperwork, so clients arrive ready for session one.
Billing and Invoicing Support
We help with superbills, invoices, payment follow-ups and insurance questions, so revenue does not sit uncollected.
Client Communication and Follow-Up
We return calls and emails promptly, follow up with inquiries who have not booked, and check in with clients who missed appointments.
HIPAA-Compliant Record-Keeping
We keep documents organized and secure, with careful handling of protected health information.
Social Media Management
We plan and post content that builds trust and brings in referrals, written in your practice’s voice.
Payroll Assistance
We help track hours, prepare payroll and keep records tidy for clinicians and staff.
We Work With Your EHR System
No need to switch software. Our team learns the EHR, calendar and billing tools your practice already uses, and works right inside them.
Scheduling, intake, reminders and billing all stay in your system, under your control.
Simple, Custom Pricing
Every practice is different, so we build a plan around your call volume and the services you need. Start with one service or a full virtual front office.
Book a free consultation and we will send you a clear quote with no obligation.