Built for Mental Health & Medical Practices
Never Miss a New Client Call Again
Professional virtual assistance for mental health practices and medical offices, providing compassionate support and efficient solutions
✓ HIPAA-Minded
✓ Live People, Not AI
✓ Run by Licensed Practitioners
✓ Works With Your EHR
Who We Support
Front-office support shaped around how mental health and medical practices actually run.
Psychologists
Intake, scheduling and testing appointments handled with care.
Therapists
LMFT, LCSW and LPCC practices covered while you are in session.
Psychiatric Practices
Med-management scheduling, refill messages and follow-ups.
Doctor’s Offices
Patient scheduling, call handling, intake and reminders for medical practices.
Group Practices
One team supporting every clinician, calendar and caller.
Your Partner in Practice Success
With a diverse blend of expertise across healthcare and administrative support sectors, Mindful Receptionists brings a wealth of industry experience to the table. The team includes licensed practitioners who have run their own practices, understanding the critical importance of compassionate connections in mental health services. Drawing from years of firsthand experience, they have honed their skills in managing front and back office tasks, ensuring that every interaction reflects the trust and care essential in supporting mental health professionals and their patients.
Optimizing Your Essential Services
Providing a range of comprehensive virtual assistance services tailored to mental health practices, Mindful Receptionists offers professional support to enhance patient care and practice efficiency. From 24/7 live answering with personalized greetings to HIPAA-compliant record-keeping and social media management, their services are designed to streamline administrative tasks and foster seamless communication, allowing mental health professionals to focus on delivering quality care and growing their practices.
Streamlined Solutions for Your Services
Appointment Scheduling: Efficiently manage appointments, rescheduling, and overall appointment coordination.
After-Hours Answering Services: Screening and qualifying leads with dedicated after-hours support.
New Patient Intakes and Setups: HIPAA-compliant new patient onboarding and setup procedures.
Billing and Invoicing Support: Assistance with billing processes and invoice management.
Client Communications and Follow-Up: Engage with clients and ensure timely follow-up communication.
HIPAA Compliant Record-keeping: Maintain secure and compliant record-keeping practices.
Social Media Management: Assistance with social media strategies and marketing efforts.
Payroll Assistance: Support with payroll management and processing for seamless operations.
Experience-Driven Excellence
With a focus on experience-driven excellence and a commitment to tailored solutions, Mindful Receptionists stands out by infusing empathy into every aspect of their service. Their approach combines care and efficiency, ensuring that each interaction is meaningful and every task is handled with precision and dedication, setting them apart as a trusted partner in supporting mental health practices.
We Work With Your EHR System
No need to switch software. Our team learns the EHR, calendar and billing tools your practice already uses, and works right inside them.
Scheduling, intake, reminders and billing all stay in your system, under your control.
Simple, Custom Pricing
Every practice is different, so we build a plan around your call volume and the services you need. Start with one service or a full virtual front office.
Book a free consultation and we will send you a clear quote with no obligation.
Frequently Asked Questions
Are you HIPAA compliant?
Yes. We follow HIPAA-compliant practices in every call, email and file we handle.
Do I have to switch my EHR?
No. We work with the EHR and scheduling system you already use.
How much does it cost?
Pricing depends on your call volume and services. Book a free consultation for a custom quote.
What happens if a caller is in crisis?
We follow the crisis protocol you set, including directing callers to 988 or 911 and alerting you right away.
Can I start with just one service?
Yes. Many practices start with phones or scheduling and add services as they grow.
Let’s Connect
Business Hours: 8:00AM to 8:00PM PST